Epson Printer Will Print but Not Copy? Get Copying Back on Track

 If your Epson printer will print but not copy, don’t worry. Here’s a practical guide to troubleshoot and restore your printer’s copy function fast.

It’s frustrating when your Epson printer works fine for printing, but suddenly refuses to make copies. If you’re wondering why your Epson printer will print but not copy, you're not alone. This issue is more common than you might think, and the fix can be easier than expected.

In this guide, we’ll help you diagnose the problem and get your Epson printer’s copy function working again—step-by-step.

Why Your Epson Printer Will Print but Not Copy

Your Epson printer uses different hardware and software processes for printing and copying. While printing relies on your computer sending a command, copying is a standalone function that depends on the scanner unit.

Here are the most common reasons why the Epson printer will print but not copy:

  • Scanner malfunction or dirty scanner glass

  • Incorrect copy settings

  • Firmware or software glitch

  • Low ink levels or ink sensor errors

  • Hardware damage or internal faults

How to Fix an Epson Printer That Won’t Copy

✅ 1. Check Scanner Glass and Lid

The copy function relies on the scanner. If the scanner glass is dirty or the lid isn’t closed properly, the printer might fail to copy.

Fix:

  • Clean the scanner glass with a microfiber cloth and glass cleaner.

  • Make sure no smudges, dust, or paper scraps are blocking the light path.

  • Ensure the scanner lid is fully closed when copying.

✅ 2. Run a Copy Test from the Control Panel

Try initiating a copy directly from the printer’s control panel (without using a computer).

Fix:

  • Place a document face-down on the scanner.

  • Press the Copy button and choose either black or color.

  • If nothing happens, check if the screen displays any error message.


  • ✅ 3. Check Ink Levels

    Even though your printer prints from a PC, low or unrecognized ink cartridges can prevent copying from working.

    Fix:

    • Access printer status or ink level via the printer screen.

    • Replace any empty or low cartridges with genuine Epson ink.

    • Restart the printer after replacing ink.

    ✅ 4. Update Firmware and Software

    Outdated firmware can cause bugs that affect the copy function.

    Fix:

    • Visit the Epson Support Page

    • Enter your model number and download the latest firmware and utilities

    • Install updates and restart the device

    ✅ 5. Perform a Power Reset

    Sometimes a simple reset can fix unresponsive copy features.

    Fix:

    • Turn off the printer

    • Unplug it for at least 1 minute

    • Plug it back in and power on

    This can clear internal memory glitches that may be interfering with copying.

    ✅ 6. Check for Hardware Issues

    If your scanner light doesn't come on or you hear no movement during copying, the scanner hardware may be faulty.

    Fix:

    • Inspect the scanner during a copy attempt.

    • If the light doesn’t activate, the scanner may need servicing.

    • Contact Epson Support or a certified technician.

    Pro Tip: Use the Epson Maintenance Utility

    Epson’s official software often includes diagnostic tools. Run the scanner test and follow any instructions shown to restore normal copying functionality.

    Final Thoughts

    If your Epson printer will print but not copy, don’t panic—it’s usually a simple fix. By checking the scanner, ink levels, and firmware, you can often restore the copy function within minutes. But if the issue persists after trying these steps, it may be time to reach out to Epson support for hardware service.


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