Epson Printer Will Print but Not Copy - How to Fix?

Epson Printer Will Print but Not Copy - Use These Solutions

Use these solutions when your Epson printer will print but will not copy. Check if the scanner light turns on when you are copying. 

It can be frustrating when your Epson printer will print but not copy, especially if you rely on your device for both functions. While printing works as usual, copying might suddenly stop responding or produce blank pages. This article highlights the possible causes behind this issue and how to fix it quickly.

How to Fix an Epson Printer That Prints But Doesn’t Copy

If your Epson printer prints but won’t copy, it’s likely not a hardware failure but a configuration or sensor issue. Here are the most common reasons and their solutions.

1. Scanner Unit Malfunction

The copy function uses the scanner bed to duplicate documents. If the scanner bulb is faulty or the scanner lid isn’t properly closed, the printer won’t capture the document to copy.

Check if the scanner light turns on during copying. If it doesn’t, your printer might need servicing.

2. Dirty or Misaligned Scanner Glass

Dirt, smudges, or misalignment on the scanner glass can confuse the system and result in failed copies.

Clean the scanner glass thoroughly with a lint-free cloth and ensure the original document is placed correctly on the bed.

3. Outdated Firmware or Software

Sometimes, a firmware glitch can cause one function (like printing) to work while others fail.

Visit Epson’s official support site and check for the latest firmware and driver updates for your printer model.

4. Wrong Copy Settings

Incorrect settings, such as zero copies selected or a mismatch in paper size, can prevent the printer from copying.

Fix: Use the control panel or Epson app to review and reset your copy settings. Make sure the correct paper size and number of copies are chosen.

5. Vertical misalignment or banding

When the alignment of the paper is misaligned, it leads to copying problems.

• The printable side of the paper should be face up in the sheet feeder.

• Run the Print Head Alignment utility.

• Disable the High Speed setting in your Epson printer driver.

Conclusion

The solutions above will rectify the copy problems in the epson printer will.print but not copy. If the issue persists, contact customer support. Also, make sure that the ink levels are always full and that the printer is clean from the inside.