Why Is Your Epson Printer Offline and How to Fix It

Epson Printer Offline? Fix the Problem with These Methods 

Epson printers are used by many home and business users as they give outstanding performance. However, printer issues are bound to arise as you use this device over a prolonged time. Users complain about their Epson printer offline on Windows and Mac.

This problem has various causes for it. From connectivity problems to low ink levels, all of them can contribute to your Epson printer showing offline status. However, it’s easy to fix every cause of the problem. Read this article to know the best resolutions.

 

Why Your Epson Printer Is Offline?

Your Epson printer can go offline because of any one of these reasons:

 

●   The printer is not linked properly to your computer.

●   The printer drivers are outdated.

●   Paper jam is making the Epson printer offline

●   Your printer has very low ink levels.

●   Network problems, such as low signal strength, make the printer offline.

 

Fix Epson Printer Offline Problem

You can change your printer's status from offline to online by following these trusted fixes.

1.    Check the status of your Epson printer

If you find your Epson printer offline in Windows 10 or 11, first check whether its status is online or not.

●   On your Windows 10 or 11 system, launch ‘Devices and Printers.’

●   Now, hover your cursor over your Epson printer model.

●   Right-tap it and select ‘See what’s printing.’

●   Now, click the ‘Printer’ tab at the top-left.

●   Remove the check from ‘Use Printer Offline.’

●   Now, remove the check from ‘Pause Printing.’

●   Your Epson printer will now be online.

 

2.    Check the communication of the printer with the computer

Another way to stop your Epson printer from going offline is to check how it is connected to your computer. The leading cause of this offline problem is the connection between the printer and the computer.

If the cables are loose, you will see an offline error. So, ensure that the USB cable is firmly seated at both ends. You may replace the current USB cable with the new one and check if that troubleshoots the problem.

3.    Reinstall Epson printer drivers

An issue with Epson printer drivers also causes the offline error to show up. So, you should reinstall the printer driver with these points.

 

●   Install the Epson Connect Printer Setup utility from the official Epson support page.

●   After installing it, choose your product.

●   Tap ‘Next.’

●   Choose ‘Printer Registration’ and then click ‘Next.’

●   Choose ‘Agree’ and click ‘Next.’

●   Tap ‘OK’ to register your Epson printer. This utility will turn on Epson Connect, and you’ll be able to print documents. Ensure you have an account here.

 

4.    Fix the Epson printer spooler service

If the spooler service is paused or stopped, you will find your Epson printer offline. Use this Epson printer offline fix to troubleshoot the spooler service.

 

●   Open the Run box and input ‘services.msc.’

●   hit ‘OK.’

●   In the Service window, tap the ‘Print spooler’ option.

●   Check whether its status is running.

●   If it is Stopped, right-tap the ‘Print spooler’ option.

●   Now, tap ‘Start’ to resume the service

●   Exit this window. See if your Epson printer status changes to online.

 

5.    Troubleshoot Epson printer offline on Mac

Mac owners also encounter the Epson printer offline problem. In this case, resetting the print settings of your Mac helps.

 

●   Access the Apple menu.

●   Now, tap ‘System Preferences.’

●   From the menu, tap the ‘Printer and Scanner’ option.

●   Now, in the new window, right-tap on your Epson printer.

●   Select the ‘Reset printing system’ option.

●   Input the password and username of your Mac and hit ‘OK.’

●   Allow the printer list to be displayed.

●   Now, tap the ‘+’ icon to add your Epson printer.

Conclusion

The measures above will fix the Epson printer is offline at the root. Use them one by one and see the result yourself. Contact customer support if you still face an issue.

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